MMSU StratCom pilots ITC-developed digital request system, springboard for university-wide rollout
By Jedd Bryant Boado
Ahead of the university-wide rollout of a unified online request system, the digital request system of the MMSU Office for Strategic Communication (StratCom) was introduced today, April 20. Developed by the Information Technology Center (ITC), this new system was unveiled at the Center for Flexible Learning.
The launch also served as a training session for StratCom staff, led by Director Herdy L. Yumul, and representatives from various university units, including the Office of Student Affairs and Services, Auxiliary Services, Gender and Development Office, and Quality Assurance Office.
In his message, ITC Director Vladimir Ibañez expressed hope that the activity would help familiarize participants with the new online request system and enhance the efficiency and productivity of StratCom.
“With the launch of StratCom’s digital request system, we hope to cut back the time and resources spent in the production of the university’s strategic content across various media,” Director Ibañez said.
Meanwhile, Software Development Chief Lee Carlo Simon expressed fulfillment in developing a new system to strengthen the digitalization of the university’s services. “Let us continue to work together to make MMSU a truly modern, responsive, and globally competitive university,” he encouraged.
During the training, ITC staff taught participants how to access the system by visiting the MMSU Employees’ Portal and selecting the StratCom Digital Request button. They were also taught how to navigate the system’s user interface, including the submission of requests, the assessment of requests by the Director and StratCom Chiefs, and the completion of the feedback form by service requesters. Participants also raised questions with the ITC regarding their concerns about the system.
To cap the program, the ITC formally handed over the system to StratCom. In his message, Director Yumul expressed his gratitude for ITC’s efforts in developing the university’s first online request system.
“We would like to thank the ITC for helping us in the development of the university’s first online request system. Today, we launch a system that will serve as a model for other offices of the university to follow,” Director Yumul said.
Developed by the ITC for 10 months, StratCom’s digital request system is part of the university’s ongoing digitalization efforts. The university-wide version of the system is expected to be released in August this year.
Apr, 20, 2026 03:47:pm
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